Delivery Policy

Ensuring timely and seamless access to your purchases

SubscriptionsAccess Premium Features Instantly

Upon successful login and checkout for a subscription plan (either Casual Premium or Premium Pro), you will gain immediate access to all premium resources, including templates, images, backgrounds, borders, seals, and icons. Download and print functionalities will also become instantly available.

Note: If you encounter issues with downloading, printing, or accessing any premium features, contact our team immediately. Delays in reporting may result in unresolved claims.

Failure to contact us within 5 days may forfeit the opportunity to rectify delivery issues.

Digital Document PurchaseOn-Demand Access to Digital Documents

Customers without a subscription can purchase one or more digital documents. Upon purchase, the delivery instructions and details are outlined in the product's detail page.

For additional guidance, please refer to the steps provided in the article available on the respective product page.

Need Assistance? If you have questions or encounter any issues with your purchase, please contact us immediately using the information provided in the Contact Us section.